Explore Jet2 web customer-care services
If you need any information or help on Jet2 flights, you may call 0333 300 0786 or email customer.relations@jet2.com . You can also visit their website: https://www.jet2.com/contact-us/ or write to Jet2.com, PO Box 311, Leeds LS19 9DQ, United Kingdom. They look forward to serving you better.
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Jet2 Flight Services
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Jet2 FAQs
Cancellations are allowed up until 2 hours before departure, and customers may be entitled to a refund. We do advise customers to contact Jet2 Customer Care for more info.,
Jet2 allows up to 10kg of hand luggage per person on board, with an additional 5kg of hand luggage per person in the cabin for holiday makers. The maximum weight per bag is 32kg for checked luggage.,
Yes. Jet2 offers a range of special assistance from assistance for those with mobility difficulties to those with special dietary requirements.,
Children aged under 12 must occupy their own seat and have their own boarding pass. Jet2 offers infant fares and travel cots for you.$,
If travelling with an infant, you must bring a birth certificate or passport to check-in. Additionally, if in the UK, we also require proof of address for the child, such as a letter from their school.
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