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Contact Helvetic Airways Customer Service

Customer Care

Explore Helvetic Airways web customer-care services

Helvetic Airways’s customer support customer can be reached through the following channels: Call Center: Helvetic Airways 24hours call center to assist and advise customers where need be. The call is charged at CHF 1.20/min. for calls made from Switzerland to 0900 838 838 8 and CHF 1.25/min. for international calls to +41 44 227 77 77 from the rest of the world . Email: client can also reach out the airline through email at info @ helvetic.com . Websites: Helvetic Airways provides an information page in its web link that clients can visit to search for answers to frequent question. One can also download relevant information such as the airline’s terms and conditions.
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Helvetic Airways FAQs

Helvetic Airways will issue a full refund when a flight is cancelled or when a passenger cancels 14 days or more prior to the booked flight departure date.,
Helvetic Airways offers in-flight meals, magazines, beverages and a range of other complimentary items for passengers convenience.,
You can check in for your flight either online at the Helvetic Airways website or at the airport on the day of your departure.,
Helvetic Airways has a baggage allowance of one piece of checked luggage of up to 32kg per person, and one item of hand luggage up to 6kg.,
No, cash is not accepted onboard. Passengers must pay for any onboard services by card or with miles.