Explore GX Airlines web customer-care services
GX Airlines offers a variety of customer care services for the customers to seek help. Customers can reach the company’s customer service agents using the toll-free number 1-866-869-8500 or the email customercare@gxairlines.com . The centre can help with the customers on issues related ticket and baggage queries, flight schedule, online booking, change to and cancel, change personal information, flight status and update, lost luggage or delayed as well as others. Further, GX Airlines offer 24 hours and 7 days of live chat allowing customers to ask questions and get help as well as forums and FAQs helping clients to find answers themselves.
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GX Airlines FAQs
GX Airlines offers a full refund, only if the flight was cancelled by GX Airlines due to unforeseen circumstances. In all other cases, GX Airlines will not provide a refund but may offer a travel voucher for a future flight instead.,
Customers may easily change their seat online by accessing the Manage Bookings page on GX Airlines website. Alternatively, customers may call the GX Airlines Customer Care team to make seat change requests.,
GX Airlines allows customers to take 1 standard-sized piece of carry-on luggage with dimensions up to 56 cm x 45 cm x 25 cm with a maximum weight of 8 kg. Checked luggage may be of any size and must not exceed 20 kg per piece.,
Yes, GX Airlines does accept international flight bookings for customers around the world.,
Yes, GX Airlines does provide wheelchair assistance to people with disabilities and requires passengers to book these services in advance in order to guarantee availability.
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