Explore EVA Air web customer-care services
To get in touch with EVA Air customer service, call +886-2-2501-2001 or send an email to customerservice@evaair.com . Check flights and make a reservation at www.evaair.com . Alternatively, you can send mail to EVA Air, No.18, Chongqing S. Rd., Taipei, Taiwan . Don’t hesitate to contact them with any queries or help needed.
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EVA Air FAQs
Customers may cancel their flight and apply for a refund by logging in to their EVA Air Reservation Management page. Refunds requests have to be made within 24 hrs of the original purchase and tickets must be unused and not expired.,
EVA AIR offers four ways to book your flights. Online (via EVA Air website), EVA mobile App, EVA Sky Shop, and EVA Air hotline.,
The baggage allowance depends on your membership level, route and class of travel. However, on all EVA Air operated flights, passenger may bring one standard piece of baggage of 23 kg (50 lbs) each, with total linear dimensions of up to 158 cm (62 inches).,
EVA AIR accepts VISA, MasterCard, American Express, Discover, Diners Club, JCB and UnionPay debit and credit cards.,
Depending on your fare type, you can make changes to your booking via the EVA Air Reservation Management page. Certain changes such as destination or date will incur an additional fee.
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