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Contact EcoJet Customer Service

Customer Care

Explore EcoJet web customer-care services

The EcoJet Airlines Customer Care Team is at your service 24 hours a day, 7 days a week, 365 days a year! The Customer Care team can be reached using the following methods: * Phone – +1-866-355-3247 * Email – customerinfo@ecojetairlines.com * Online – www.ecojetairlines.com/support * Social media – Twitter, Facebook, Instagram * Live chat – available on the website and mobile app . Do you have any questions or need help with something else? Let the Customer Care Team know, and we will do our best to assist you!
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EcoJet FAQs

EcoJet provides refunds for tickets that are cancelled prior to departure if they are requested within 24 hours and all fare rules are met. Refund requests are subject to approval.,
You can check the status of your flight by visiting the EcoJet website or using the EcoJet app.,
You can change your seat by visiting the EcoJet website or calling customer service at 1-800-ECOJET.,
You can contact customer service by phone at 1-800-ECOJET or by email at customerservice@ecojet.com.,
You can add baggage to your ticket by visiting the EcoJet website or calling customer service at 1-800-ECOJET.