Explore Cronos Airlines web customer-care services
There are several methods available for contacting Cronos Airlines customer service. The first one is via phone at 1-800-339-3700 or via email at customerservice@cronosairlines.com . Next, individuals can also obtain relevant assistance using the airline’s official website, social media profiles, or by contacting its corporate headquarters. Considering the various preferences regarding traditional communication and the growing number of individuals who prefer online channels, assistance provided by Cronos Airlines is both accessible and responsive to customers’ inquiries, booking needs, or any other concerns they may have.
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Cronos Airlines FAQs
Cronos Airlines allows up to 2 pieces of bags of two separate weight classes. Economy class passengers are allowed one bag of up to 15kg (33 lbs), and one bag of up to 10 kg (22 lbs). Business class customers are allowed two 30 kg (66 lbs) pieces of bags.
Yes, we have the option for passengers to upgrade their ticket to the premium Economy, Business and First Class. Please check with our ticket office for more options and to book an upgrade.
Yes, infants are allowed to fly on board Cronos Airlines. They need to be accompanied by an adult (aged 18+) who takes full responsibility for the infant during the flight.
You can make changes to your flight with Cronos Airlines as long as the new route is within the same country or within the same region. Any changes to your itinerary must be made at least 24 hours before your scheduled departure.
Cancellations must be made at least 24 hours prior to your scheduled departure. All cancellations are subject to a processing fee. Refunds will be issued within a few business days after the cancellation is processed.
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