Currently, the airline has an online website where the clients can book and manage their booking including: -Booking history -Manage booking substituting detail -Cancel flights -Refund requests -Special requests and assistance -Online seat booking -Check-in & out -Details on prices & promotions -Fees and taxes-Baggage inclusions -Flight statuses -Travel insurance. Customers can make a payment with pay pal, debit/credit card or any other option available; they could contact the customer service team via phone, email and live chat for all customer support on a 24-hour basis.