Explore Auric Air web customer-care services
For inquires and concerns get in touch with us via telephone on +255 (0)741 257 257 or through the email on reservations@auricair.com . More information is available on our official website at https://auricair.com . We have 9:00 AM to 6:00 PM, Monday to Saturday customer care attendants. Our help desk is therefore open within this time and we are very keen on ensuring that you do not have any trouble reach us or making enquiries at this point in time. Talk to Auric Air Airlines today for an organized and stress-free experience soonest possible.
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Auric Air FAQs
Cancellations and/or flight changes must be made 24 hours prior to scheduled departure time in PNG or 72 hours outside of PNG. Failure to cancel within the specified time frame may void entitlement to a refund.
You can book tickets quickly and conveniently through our website at Bookings.AuricAir.com. Alternatively, you may contact our Passenger Services Department to make your booking.
Meals are generally not included in the price of the ticket and any meals or snacks need to be purchased onboard.
Yes. You can redeem points earned on our loyalty program, Auric Miles, and enjoy amazing rewards.
Yes. Student discounts may be available for eligible passengers, and seniors may be eligible for special fares. Contact our Customer Service team for more information.
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