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Contact AnadoluJet Customer Service

Customer Care

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For any questions or assistance regarding AnadoluJet Airlines flights, schedules, bookings or other travel needs, the customer care representatives are ready to help. Reach them by phone at +90 (850) 222-00-02 Monday through Saturday from 9:00 am until 6:00 pm local time. You may also seek their support through electronic correspondence - send an email detailing your request or concern to info@anadolujet.com. Or, if you prefer communicating via fax, use +90 (312) 498-12-67. Those preferring an in-person meeting can visit their headquarters at 17th Kilometer Eskişehir Road, 06800 Ankara, Turkey. Whether you need help rescheduling a trip, checking baggage allowances, or have a general query, the customer care team is available during operating hours to ensure all travelers receive timely, satisfactory assistance.
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AnadoluJet FAQs

You may be asked to present a valid photo ID and your booking number (if applicable) at check-in. For more information about required documents please visit our Travel Regulations page.,
AnadoluJet does not allow hazardous materials, weapons and items that may be used to harm or threaten the safety of people and/or property.,
All customers need a valid visa or equivalent when traveling on AnadoluJet unless they have a visa waiver. Please check with our travel regulations page for more information.,
Yes, you can change and adjust your ticket after purchase by contacting our call center or local AnadoluJet offices.,
AnadoluJets baggage rules are outlined on our Bags page. Please refer to the page for more information.