Explore AIS Airlines web customer-care services
AIS Airlines customer care is committed to ensuring that passengers receive extraordinary help and support throughout their travel experience. Delighted customers are guaranteed because the customer care team provides prompt and reactive responses to problems, reservation changes, questions relating to travel, among others. Whether in terms of delicate temperature specifics, booking reservations, and changes, travel changes, or level of comfort, AIS Airlines’customer care strives to make the passenger journey as smooth as possible by communication and offering individual help based on the passenger’s needs.
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AIS Airlines FAQs
AIS Airlines customers and team members are required to wear face coverings while at the airport, on board AIS Airlines flights, and in all AIS Airlines facilities, with some exceptions.,
If your flight has been cancelled, you should be contacted directly by AIS Airlines Customer Service and will be offered a flight change or full refund.,
AIS Airlines allows customers to carry up to two pieces of checked baggage per ticket, with maximum dimensions of 55cm x 40cm x 23cm, and a maximum weight limit of 22kg per bag.,
If your bag has been lost or damaged, you should contact the AIS Airlines baggage service department as soon as possible. They will assist you with the process to report and indemnify your luggage.,
You can contact AIS Airlines Customer Care by telephone, email, or live chat.
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