airseoul customer care

Contact Air Seoul Customer Service

Customer Care

Explore Air Seoul web customer-care services

If you would like to reach Air Seoul customer service, please contact +82-1588-9900. Our dedicated contact number is always available to help with any inquiries or concerns you may have. Whether you want to make an inquiry about your reservation, flight details, or any other issue relevant to your travel, our team is always ready to assist. You can also contact us via email at customersupport@flyairseoul.com . Feel free to send us your questions, recommendation, or feedback by email, and our customer support team will promptly respond to provide you with the guidance you may need. Air Seoul’s cancellation policy We understand that unforeseen circumstances may alter your travel plans hence the need to cancel. As a concern for the passengers’ welfare, we have in place a comprehensive cancellation policy. You will find more about our cancellation policy from our website. Whether it is regarding the alterations fees, eligibility for refunds, or procedures for canceling a booking, you can be sure the relevant information is available on the website from the dedicated cancellation policy page. Air Seoul customer service At Air Seoul, we always endeavor to consider the passengers’ concerns. For any inquiries, our 24/7 customer service team is here to assist you. You can call in on us regarding reservation changes, flight information, baggage issues, among other issues. Be confident that our workforce is dedicated to ensuring a pleasant and remarkable Air Seoul experience. We value and appreciate your time and hence our commitment to ensuring you have maximum satisfaction with our services. For more information and ease of access to information, please visit the website. Most questions may have answers from our frequently asked questions , but for a more personalized response, do not hesitate to call or send an email. We are looking forward to serving you.

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Air Seoul Flight Services

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Air Seoul FAQs

In accordance with the applicable fare rules, Air Seoul generally offers cancellations with a full refund if requested within 24 hours of purchase (or reservation). Refunds after the 24 hour window may or may not be subject to added fees or change penalties depending on the fare purchased. ,
Passengers are provided with complimentary snack, beverages and other consumable items on board. In addition, we also provide various magazines and newspapers. ,
We accept a variety of payment methods, including major credit cards, debit cards, mobile payment, PayPal, and wire transfer. ,
You can cancel your flight by contacting our customer service team either by phone or live chat. ,
Passengers may check in for their flights using our website, app, or kiosks at the airport. At the airport, passengers must present valid identification and other necessary documents.