We hope this information is helpful. Air Busan’s customer care center operates from Monday to Friday between 9 AM and 6 PM KST and can be accessed by calling +82-2-2656-3006 . You can also send an inquiry to english@airbusan.com It is also possible to find more information about refunds and all related policies on the official website: www.airbusan.com. From booking and cancelations to anything else you might need to travel with comfort and confidence, Air Busan is ready to support you in the most comprehensive and timely manner.