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Contact Air Canada Customer Service

Customer Care

Explore Air Canada web customer-care services

The Air Canada customer service team helps passengers book flights, make changes or cancellation to existing booking, and get information about fares and travel options. By calling the Air Canada phone number, passengers can also determine whether their flights are on time and get alerts about delays or cancellations. Passengers may contact the Air Canada customer service number when their baggage is missing or damaged to report the problem. They can assist you in locating your bags and collecting compensation for missing or damaged items. Customers who require extra assistance, such as wheelchair help, seats with extra legroom, or unique food, should contact the customer care team to schedule special services.
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Air Canada FAQs

You can check the status of your flight by visiting the “Flight Status” page on the official Air Canada website or by calling their toll-free number 1-888-247-2262.
Yes, Air Canada offers refunds for cancelled flights but the refund amount may vary depending on the fare type, the date and time of booking, and other factors.
Yes, Air Canada offers special discounts for customers with disabilities. For more information, please contact Air Canada directly.
The amount of luggage allowed is determined by the fare type and route taken. You can view the baggage allowance here.
You can make changes to your existing flight booking online or by calling their toll-free number 1-888-247-2262. Additional fees may apply.