There is no online web check-in option for passengers to the Aeroitalia airline. The only way to check-in is in person at the check-in desk, which is located in the airport place. At some airports, the airline also has a self-service kiosk where the customers can check-in. The carrying of hand luggage is limited to two items . To perform check-in, the customer needs to present at the airline desk the purchase ticket and photo identification. The customer then gets a printed boarding card information. All passengers needing special assistance, including passengers with disabilities and unaccompanied minors, must report to the check-in desk in person. The self-service machine cannot be used.