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Considering the need to provide its customers with a more convenient experience, Air India Express introduced a web check-in service and offered passengers an opportunity to check in well before their flights. This initiative is beneficial for travelers as it allows them to choose seats, enter their travel data, and receive an electronic boarding pass by email or mobile and not spend extra time at the airport to complete check-in at the counter. Through offering a digital check-in platform, Air India Express hopes to simplify the process before the flight, save passengers’ time, and ensure a stress-free travel experience.
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Air India Express FAQs
Passengers often want to know the process and steps involved in using the airline's web check-in service to save time at the airport.
Travelers inquire about the timing window during which they can complete their web check-in, considering factors like the flight's departure time and the opening of the check-in window.
Passengers frequently ask about the required documents, such as booking reference or PNR, passport details, and other information necessary for a successful web check-in.
Travelers often want to know if they can choose their seats through web check-in and if there are any additional charges associated with seat selection.
Passengers may ask about the next steps after successfully completing web check-in, including whether they need to print their boarding pass, how to drop off checked baggage (if applicable), and any other relevant information.
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